Location: Ft. Meade, Maryland
Type: Contract
Job #1604

Intelink Services Help Desk

Location: Ft. Meade, MD

Company Overview:

Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through the use of many different types of intelligence, satellite, and cyber technologies. Cornerstone’s Intelligence Sector is responsible for the support and the development of products that provide solutions to the United States Government for information collection, operations, exploitation, and dissemination, and research activities. The Intelligence Sector Specialist specializes in Software Development, Cloud Architecture, Systems Engineering, and Network Engineering. Organizations and Agencies in this market include the Military Intelligence, the Central Intelligence Agency, the Defense Intelligence Agency, and the Office of the Director of National Intelligence.

Required Skills/Qualifications:

Provides 24×7 Help Desk support as defined by first response/Tier 1 or Tier 2 support.
Provides phone and in-person support to users in the areas of e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications.
Serves as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.
Shift work is required and candidates may be required to respond to after-hours requests as required in a 24 x 7 environment.
DoD 8570 Compliance with IAM level 1 is required.

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By submitting this application, you give us permission to store your personal information, and use it in the consideration of your fitness for the position, including sharing it with the hiring firm.
I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Cornerstone Defense to hire me. If I am hired, I understand that either Cornerstone Defense or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I attest with my signature below that I have given to Cornerstone Defense true and complete information on this application. No requested information has been concealed. I authorize Cornerstone Defense to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

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