• Location: Reston, Virginia
  • Type: Contract
  • Job #1760
IT Program Manager
Herndon, VA
TS/SCI w Polygraph Required
  • BS degree in a computer or system science discipline from an accredited college or university or technical experience related to the specific skill with equivalent of minimum of six (6) progressive, relevant years of related experience.
  • Excellent customer service skills
  • Demonstrated ability to resolve customer concerns with composure, through negotiation and de-escalation methods
  • Demonstrated experience in conflict resolution and successful diffusion tactics
  • Demonstrated ability to work in ambiguous situation and across organizational boundaries
  • Demonstrated strong interpersonal skills, presentation skills, and has the ability to influence over the phone or in person
  • Demonstrated experience creating PMF documentation (Project Charters, Project management Plan, SRDs, Project schedules, BOMs, ROMs, ENCs, and MOAs/MOUs)
  • Demonstrated experience with LAN/WAN projects
  • Demonstrated experience with estimating costs
  • Demonstrated seamless engagement with customers between the technical and financial of IC MAC program
  • Demonstrated experience with written/oral communication and presentation skills
 
Desired Experience:
  • Experience with government networks and secure communications
  • PMP, ITIL, Certified Scrum Master
  • ServiceNow
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